Privacy Policy

HoursBackLab (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information we collect

We collect information you provide directly, such as your name, email address, and message when you use our contact form. We also collect usage data through Vercel Analytics, which does not use cookies or track individuals.

How we use your information

We use your information to respond to enquiries, deliver our services, and send email communications if you have opted in via our newsletter. We do not sell or share your personal information with third parties.

Email communications

If you subscribe to our newsletter, you can unsubscribe at any time using the link in each email. We respect your inbox.

Data storage

Contact form submissions and newsletter subscriptions are processed via Resend and delivered to our inbox. Assessment data from score.hoursbacklab.com is stored in Supabase. We use Plausible for privacy-friendly analytics, which does not use cookies or track individuals.

Your rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. Contact us at hello@hoursbacklab.com for any privacy-related requests.

Last updated: April 2026